Our operations

At LNK International, Inc., we are experts in solid and liquid OTC pharmaceutical doses because that is our only business.
We offer over 170 solid and liquid dose pharmaceutical formulas and as required blend, compress, coat, and package almost all of them on-site.
Our production processes follow federally mandated Current Good Manufacturing Practices (cGMP). They are documented and validated under strict adherence to the US Food and Drug Administration (FDA) and Drug Enforcement Administration (DEA) regulations.
In addition, all processes and facilities are regularly audited by federal and external independent auditors.

Laboratory Services

LNK International, Inc.’s continuous, stringent testing and adherence to standards are proof of its commitment to quality.
LNK International, Inc.’s Laboratory Services ensures that only quality product is shipped to our customers by adhering to strict operating procedures and a rigid regimen of continuous testing at multiple checkpoints throughout manufacturing.
The labs operate based on established US Pharmacopeia (USP) methodology. Without USP guidance, it also has the necessary expertise to develop and validate its proprietary procedures. The LNK International, Inc. labs fully comply with Current Good Laboratory Practices (cGLP), the Drug Enforcement Administration (DEA), the New York State Board of Pharmacy, and FDA Regulations.
The LNK International, Inc.’s labs sample, test, and release raw materials and all finished goods. The labs also validate the manufacture of new products and conduct stability studies to determine each product's expiration date.
All labs are tested. Recognized independent services, including STR® and Bureau Veritas, audit all LNK International, Inc. labs facilities and processes.

Solid Dose Manufacturing

Producing quality products with consistency and uniformity has been a major factor in making LNK International, Inc. an industry leader.
Manufacturing is at the heart of what we do. Currently, LNK International, Inc. produces more than 170 formulas for a growing number of national and international customers, strictly adhering to current Good Manufacturing Practices (cGMP) and maintaining full documentation, as federally mandated for all manufacturers in our category. Unlike other firms, we perform all facets of the manufacturing process in-house and on campus, from Pharmacy and Compression to Coating and Encapsulation, which affords us unparalleled control over quality.
  • Our Pharmacy blends raw ingredients, both active and inactive, that have been screened for metal via a magnetized grid and tested and approved by our Laboratory into the specific formulas required by our customers. A full range of blending equipment allows us to process large and small quantities while maintaining absolute uniformity. All blends are further screened for metal.
  • Our Compression Department is where blends are formed into finished, single-dose products. LNK International, Inc. can produce a full range of individual tablet shapes, from round or oval to capsule-shaped (commonly called caplets), as determined by the customer, in sizes from small to large. To ensure consistent quality and safeguard against cross-contamination, all LNK International, Inc. automated compression equipment is housed in individual, humidity-controlled operating suites. Tablets are further screened to ensure a perfect product free from breakage or chipping.
  • The Coating Department is where tablets are coated using the latest automated equipment. LNK International, Inc. is highly experienced in sugar coating, enteric coating, flavored coating, and microfilm coating.
  • Our Encapsulation Department transforms blended ingredients into gelcaps, banded gelcaps, and capsules. The company is a pioneer and leader in this manufacturing area and produces the only rapid-release gelcap, a national brand equivalent.

Packaging Services

Attractive, high-quality packaging that has strong shelf appeal compared with heavily promoted major brands.
Product quality isn't just in the dosage form. It's also in the way it's packaged, whether in a bottle or a blister pack.
LNK International, Inc.'s packaging capabilities include bottling, blistering, pouching, and cartoning—all performed in-house on our campus. We support all types of national brand equivalent packaging as well as proprietary projects for our customers that result in added-value packaging solutions.
All LNK International, Inc. bottling and blistering lines are highly automated, and redundant metal detection is on every line to ensure consistency and uniformity.
Every bottling line can accommodate child- and non-child-resistant closures and includes vision systems to inspect for lot number and expiration date.
Our blister lines accommodate: PVC, PVDC, ACLAR, and Polypropylene.
The end result is a boxed and packaged private brand product, sealed and bearing an expiration date, ready to go on the shelf—positioned adjacent to heavily promoted major brands—with quality and value indicators that have proven appealing to consumers.

Marketing Services

Helping to make our customers' private brand programs the most effective they can be with valuable market insight and support.
Working with many national customers across such a broad range of product categories gives LNK International, Inc. a unique perspective on the OTC marketplace. By combining this market knowledge with syndicated data and trend analysis, our marketing personnel become an invaluable competitive resource for LNK International, Inc.’s customers. They provide critical insights and assistance in managing and optimizing product mix for maximum sales and profitability, advising on product offerings, form, and package count.
That assistance includes on and off-shelf promotional programs such as displays, coupon programs, and special value product counts, all of which promote end-consumer volume and strengthen the growth of customer private brand programs.
This level of expertise and support has forged strong marketing relationships with LNK International, Inc.’s customers and resulted in widespread distribution of our branded lines. They now appear not just on the shelves of large national chains, as you would expect, but also in small, independent retailers.

Customer Service

It isn't service until our customer is satisfied.
At LNK International, Inc., customer service personnel work on behalf of just one or two customers, no more. This enables them to focus and develop genuine, in-depth knowledge of their customers and understand their needs and requirements.
As a customer's prime contact within LNK International, Inc., the customer service representative works with the customer daily, keeping them apprised of product status, helping to establish timelines, obtaining whatever information the customer requires, coordinating internally, and tracking schedules so that product shipments arrive on time at the proper destination.
Customer service representatives are more than facilitators and problem solvers; they are their customers' in-house advocates, and their mission is to ensure that everything goes smoothly.
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